Introduction
Chatbix AI is a no-code, AI-powered knowledge assistant platform that enables organizations to create, deploy, and manage intelligent chatbots trained exclusively on their own data. The platform is designed to reduce support load, improve information accessibility, and enable scalable AI-driven interactions across websites, messaging platforms, and internal tools.
This document provides a structured, standardized, and production-ready overview of Chatbix AI, including features, workflows, deployment options, and best practices.
Chatbix AI helps you
- Build AI chatbots without coding
- Centralize organizational knowledge
- Reduce human support workload
- Deliver consistent and accurate answers
- Deploy AI across multiple customer touchpoints
Explore Documentation
Core Capabilities
Key features and AI-powered functionalities
How Chatbix AI Works
Architecture, workflows, and data processing
Sidebar Menu Overview
Explanation of the dashboard and navigation
Agent
Create, configure, and manage AI agents
Knowledge Base
Manage knowledge sources and training data
Inbox
Monitor and respond to AI conversations
Analytics
Insights, usage metrics, and performance tracking
Integrations
Integrations with other services and platforms
Forms
Collect structured data via AI-powered forms
Email Inboxes
Connect and manage AI-driven email support