Our Commitment

Chatbix AI is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we have updated and expanded this program to meet the demands of the GDPR and the UK's Data Protection Act.

Data Processing Principles

Chatbix AI strictly adheres to the data processing principles set out in the GDPR. We ensure that personal data is:

• Processed lawfully, fairly, and in a transparent manner.
• Collected for specified, explicit, and legitimate purposes.
• Adequate, relevant, and limited to what is necessary.
• Accurate and, where necessary, kept up to date.
• Retained only for as long as necessary.
• Processed in an appropriate manner to maintain security.

Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

• The right to be informed: You have the right to be informed about the collection and use of your personal data.
• The right of access: You have the right to access your personal data.
• The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
• The right to erasure: You have the right to have personal data erased (also known as the "right to be forgotten").
• The right to restrict processing: You have the right to request the restriction or suppression of your personal data.
• The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
• The right to object: You have the right to object to the processing of your personal data in certain circumstances.

International Data Transfers

Chatbix AI operates globally, and your data may be processed in countries outside the European Economic Area (EEA). We use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that any data transfer to non-EEA countries remains secure and compliant with GDPR requirements.

Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee our compliance with this privacy policy and applicable data protection laws. If you have any questions, concerns, or requests regarding your personal data, please contact our DPO: